Shipping and Return Policy

Shipping

With respect to any cannabis product purchased through Weed Me’s patient platform (“Cannabis Products”):  

  • Weed Me ships Cannabis Products by secure courier in odourless packaging as is required under the Cannabis Regulations, as applicable; and
  • all shipments shall be limited to Canadian addresses only: Weed Me will not ship any Cannabis Products internationally.

In connection with any other Product purchased through the Services (“Non-Cannabis Products”), Weed Me only ships such Products to addresses in Canada.

 

Title to any Products purchased by you and risk of loss shall pass onto you upon delivery of the Products to a shipper/carrier. Weed Me cannot be held responsible for packages that are undeliverable or delivered to an incorrect address due to incorrect or incomplete address information entered (customer address input error).

 

Packages returned to Weed Me as unclaimed (not picked up at local postal outlet or from a private carrier including Purolator, FedEx, etc.), refused (by addressee or customs), or packages returned due to incorrect address information (customer address input error) may be subject to a 25% restocking fee if returned in resalable condition, as well as additional deductions for the original shipping charges (or equivalent if shipping charges were included in the purchase price) and any return shipping charges.

 

Returns and Exchanges

In regards to any Cannabis Products:

  • All refunds and exchanges with respect to Cannabis Products will be done in accordance with the Cannabis Act and all applicable provincial and municipal legislation.
  • If you are not satisfied with any Cannabis Products and have reason to suspect it is defective, please contact us and we will do our best to assure your satisfaction.
  • If you wish to return or exchange a Cannabis Product due to any form of adverse reaction, we ask you to immediately contact our patient-care team and we will assist you in making necessary return arrangements.

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